Section 1
Who We Are
CardSell is an online platform for customers who want to turn an unused gift card into money. You tell us the brand and balance, we show you the payout on the spot, and if you choose to go ahead we verify the card before anything else happens. That verification-first sequence is the core of how we work.
We serve customers located in the United Kingdom. Support is handled in English by a single named inbox, so there is always a written record of what was agreed.
We are deliberately plain about what we can and cannot promise. Verification does not guarantee acceptance, and timings depend on retailers and payment providers we do not control. What we can commit to is telling you the offer before you submit, checking the card properly, and never redeeming it without your say-so.
Section 2
Our Mission
Our aim is straightforward — to make selling a gift card feel safe and predictable:
A simple selling experience
A short, clearly signposted form — no accounts to manage, no jargon.
Transparent payout offers
You see the offer before you submit, with no fees taken off it afterwards.
Secure verification procedures
Every card is checked for brand, validity and balance before anything happens.
Fair business practices
Clear rules, published policies, and decisions we are willing to explain.
Professional customer support
Written responses from a named support inbox at every stage.
Privacy-focused services
We collect only what we need and never sell personal information.
Section 3
Our Values
Transparency
We clearly explain how our process works, what we check and what happens next.
Security
Verification procedures help protect customers and the business from misuse.
Trust
Seller authorisation is required before any gift card is redeemed.
Integrity
We strive to operate fairly and responsibly in every transaction.
Customer support
We provide professional assistance throughout the transaction process.
Continuous improvement
We regularly improve our services and the customer experience.
Section 4
How Our Process Works
01Submit your gift card
Review the payout offer on screen, then send us the card details.
02Verification takes place
We confirm the brand, validity and balance, and run duplicate and fraud checks.
03Authorisation request is sent
If the card clears, we email you the confirmed balance and final payout amount.
04Seller approves the transaction
You decide. Decline or ignore the request and the card stays yours.
05Gift card redemption
Only after your approval is the card redeemed against the agreed amount.
06Electronic payout
Your payout is released to the electronic method you selected.
No verified gift card is redeemed without the seller's explicit authorisation
Verification and redemption are two separate steps. We check the card first, tell you what it is worth, and wait. If you do not approve, the card is never redeemed and remains entirely yours.
Section 5
Why Customers Choose CardSell
Transparent pricing
The rate and the payout figure are shown before you commit to anything.
Verification before redemption
Nothing is redeemed until the card has been checked and confirmed.
Seller authorisation required
Your explicit approval is the gate between verification and redemption.
Electronic payments
Payouts are issued electronically to the details you provide — never in cash.
Fraud prevention
Duplicate registers and pattern checks run on every submission.
Professional customer support
A support inbox that answers questions about your submission in writing.
Privacy focused
We collect only what we need and do not sell personal information.
Secure online platform
Card details are transmitted over encrypted connections at every step.
Section 6
Customer Commitment
CardSell is committed to:
- Providing accurate information about rates, eligibility and what happens at each stage.
- Maintaining secure systems for handling card details and payout information.
- Responding to customer enquiries professionally and in writing.
- Continuously improving our services based on what customers tell us.
- Operating transparently, including publishing the policies that govern each transaction.
Our Terms & Conditions, Payment & Payout Policy and Privacy Policy set out these commitments in full.
Section 7
Business Information
Business name
CardSell
Website
https://www.cardsell.co.ukSupport email
support@cardsell.co.ukSupport
Our UK support team handles every enquiry, verification and payout securely by email.
We serve customers located in the United Kingdom.
Section 8
Frequently Asked Questions
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