AML & Compliance Policy

• We only purchase gift cards that have been legally obtained.
• We verify every submitted card before any redemption takes place.
• We require explicit seller authorisation before redeeming a card.
• We keep accurate records of submissions, authorisations and payouts.
• We review transactions for security and compliance purposes.
• We decline submissions where our concerns cannot be resolved.

Sellers register with a verified email address and provide payout details in their own name. Where a submission presents a higher risk — for example, unusually high value, repeated activity, inconsistent information, or third-party payout requests — we may ask for additional verification such as proof of identity, proof of address or proof of purchase. Payouts are not made to third parties.

Submissions are monitored on an ongoing basis for indicators including:

• Structuring of value across many smaller submissions.
• Rapid, high-volume activity inconsistent with normal consumer behaviour.
• Duplicate codes or codes already present in our register.
• Multiple accounts sharing identifiers or payout destinations.
• Requests to route funds to accounts that do not belong to the seller.

Flagged submissions are escalated for manual review. Where a concern is not resolved, the submission is declined and, where we are legally required or reasonably believe it necessary, the matter is reported to the appropriate authorities. In some circumstances we may be prohibited by law from telling you that a report has been made.

We retain records of submissions, verification results, authorisations, payouts and related correspondence for the periods required by applicable financial record-keeping obligations, typically up to six years. Records are stored securely with restricted access.

We do not deal with individuals or entities subject to applicable sanctions, and we do not permit our service to be used for illegal purposes. Accounts found in breach are closed.

Our compliance controls are reviewed periodically and updated as our service, risk profile or legal obligations change. Staff handling submissions receive guidance on identifying and escalating suspicious activity. Questions can be directed to support@cardsell.co.uk.

This page describes our internal practices. It is not a claim of certification, accreditation, licensing or regulatory approval by any authority.