Start here
Before you submit a card
This page is here so you know how CardSell works before you hand over a card code. Selling a gift card means trusting someone with something that carries real value, and the best way to earn that trust is to explain the process plainly — what we check, what you decide, and what we cannot promise.
If a question you have is not answered here, our support team is happy to help. Nothing below replaces our published policies, which are linked at the foot of this page.
35 questions across 8 categories.
Category 1
Getting started
What we do and how a sale begins.
Category 2
Gift card verification
What we check before accepting a card.
Category 4
Payments
How and when payouts are released.
Category 5
Security & privacy
How your data and transactions are handled.
Category 6
Refunds & disputes
What happens when something goes wrong.
Category 7
Technical support
Help with the site, forms and account.
Category 8
General questions
Policies, documents and where to find them.
Still need help?
If you cannot find the answer you're looking for, our support team will be happy to assist.
Contact supportsupport@cardsell.co.uk · 24/7 support
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